Privacy Policy

  1. Introduction
  2. Purpose of this Privacy Notice
  3. Who we are and how to contact us
  4. Changes to the Privacy Notice
  5. Third-Party Links
  6. The data we collect about you
  7. If you fail to provide personal data
  8. How is your personal data collected
  9. How we use your personal data
  10. Marketing
  11. Disclosure of your personal data
  12. Data security
  13. Data retention
  14. Your rights

1.Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Notice will inform you how we look after your personal data when you visit this website, register for a Stake Cut Account, or if you provide personal data by any other means (for example, over the phone). It also covers our collection of personal data from third parties and publicly available sources such as social media platforms, data aggregators, and credit reference agencies. It sets out your privacy rights and how the law protects them.

We use cookies and similar technologies to collect personal data, browsing actions, and patterns.

This Privacy Notice forms an integral part of the Player Terms and Conditions, and by accepting the Player Terms and Conditions, you also accept the terms of this Privacy Notice and the use of your personal data in accordance with this Privacy Notice. If you do not agree with the terms of this Privacy Notice, you should not use this website or otherwise provide us with your personal data.

2.Purpose of this Privacy Notice

We reserve the right to revise and amend the Terms (including any documents referred to and linked to below) at any time. You should visit this page periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication on this Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms as amended. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.

3.Who we are and how to contact us

This website and app (mutually or exclusively, as the case may be, referred to herein as the “Website”) are operated by Tekhaven Solutions , a duly registered company in accordance with the laws of the Nigeria with Registration no; 7745681

EOD Code SRL (referred to as "Stake Cut", "we", "us" or "our" in this Privacy Notice) is a controller in respect of your personal data because we determine the purposes for which, and the way in which, your personal data is processed. We take our duties as data controller seriously and take full responsibility for your personal data.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Notice.

If you have any questions about this Privacy Notice, including any requests to exercise your rights in relation to personal data, you should contact our data privacy manager by email: privacy@tekhavens.com.

You have the right to make complaints at any time to the relevant data protection and privacy regulator. We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so we kindly request that you contact us in the first instance.

4.Changes to the Privacy Notice and Players’ duty to inform us of changes

We keep this Privacy Notice under regular review. This version was last updated on the date at the bottom of this page.

It is important that the personal data that we hold about Players is accurate and current. We kindly request that you keep us informed if your personal data changes at any time whilst you have an account with us.

5. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website that you visit.

6.The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We collect personal information which you provide directly to us, such as when you register for a Stakecut Account or when you contact customer services. We also collect information from publicly available sources or third parties, such as social media platforms and data aggregators.

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

Photographs include passports and other photographic identification that are collected to verify your identity.

Contact Data includes a billing address, home address (if different to the billing address), email address, and telephone numbers.

Financial Data includes bank account and payment card details.

Transaction Data includes details about deposits and withdrawals from your Mega Dice Account and other details of services (e.g. casino games) that you have used on the Website.

Technical Data includes the Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices Players use to access the Website.

Profile Data includes your usernames and passwords, our services that you have used, your interests, preferences, feedback, and survey responses.

Usage Data includes information about how you use the Website and our products and services.

Marketing and Communications Data includes your preferences in relation to receiving marketing from us and third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of our customers accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.

7.If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you (for example, where it is required under our Player Terms and Conditions), and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the ability to place bets or wagers). In this case, we may have to cancel a product or service that you may be attempting to access, but we will notify you if this is the case at the time.

8.How is your personal data collected

We use different methods to collect data from and about Players, including through:

Direct interactions: you may give us your Identity, Contact, and Financial Data by filling in forms on the Website or by corresponding with us by post, phone, email, or otherwise.

Automated technologies or interactions: As you interact with our Website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. Please see below in this Privacy Notice for further information on cookies.

Third parties or publicly available sources: We may also receive personal data about you from various third parties as set out below:

9.How we use your personal data

We collect your personal information so that we can provide an excellent level of service and so that you can use the Website in an agile and secure way. Collecting personal data also allows us to offer you more customization on the Website.

The table below explains when we collect your personal information, what we collect it for, and why we use it.

When Information is Processed What Information Do We Ask For How and Why We Use Your Information
When you register for a Stake Cut Account Contact Data, Identity Data, Financial Data, Photographs To create and manage your account with us
To communicate with you about your account
We rely on performance of a contract as the lawful basis for collecting and using your personal information.
When we communicate with you about the management of your Stake Cut Account Contact Data, Identity Data, Financial Data, Transaction Data, Technical Data, Profile Data, Marketing & Communications Data To provide you with the best customized service
To deal with queries and complaints
We rely on performance of a contract as the lawful basis for collecting and using your personal information to manage your account.
We rely on our legitimate interest of promoting our products and services.
When developing our understanding of our customers to improve our services and website Contact Data, Identity Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing & Communications Data To understand the behaviors and demographics of our customers
To understand our customers' needs and interests
We rely on our legitimate interest of improving our business and services.
When conducting marketing activity and determining what products, services, and offers may be relevant to you Contact Data, Identity Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing & Communications Data We rely on our legitimate interests of marketing our business, services, and products.
To the extent that we may have obtained your consent, that is only consent to receive electronic marketing communications, it does not change the legitimate interests basis we are relying on to conduct our marketing activity.
Conducting our regulatory and compliance obligations Contact Data, Identity Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data We rely on our obligation to comply with a legal obligation to share information, such as with regulators, insurers, or government agencies. This includes conducting anti-money laundering, KYC, anti-fraud checks we may be required to conduct under applicable laws.

10. Marketing

You will receive marketing communications from us if either:

(i) you have a Stake Cut Account and have not opted out of receiving such marketing communications at the time we first collected your personal data or at any time since: or

(ii) If you are not a Stake Cut Account holder but have requested information from us or used Stake Cut services through the Website and you have opted in to receiving that marketing.

You can ask us or third parties to stop sending you marketing messages at any time by contacting us or adjusting the marketing settings on the Website.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us for reasons other than marketing.

11. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out above.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

12.Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

13.Data retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances, you can ask us to delete your data; to do so, please see section 14 below for further information.

Sometimes, we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

14.Your rights